Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Reading, Sports of any kind, Video Games
Timeline
Generic
Georgescu Mihai

Georgescu Mihai

System Administrator
Timisoara

Summary

Given my current position as an IT administrator in the IT department of a multinational organisation, I am seeking a job opportunity in which to grow profesionally.Taking into consideration the fact that I have been given the opportunity to enrol in the Microsoft License courses, during my period spent there, and that I forsee for myself a future in IT support, I believe your opening position will grant me the opportunity to grow professionally and expand my career opportunities.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Exchange System Administrator

InfoSys
12.2022 - Current
  • Company Overview: https://www.infosys.com/
  • Mailbox Migration from MS Exchange 2016 > MS Exchange 2019 / M365
  • Installing and configuring MS Exchange 2019
  • Troubleshooting Mail Flow issues, tracking email delivery
  • Solving different tasks of high technical user management level (LVL 3 Support)
  • 2nd level support for Exchange 2013,2016, 2019, hybrid infrastructure - M365
  • System Centre Operation Manager (SCOM 2019) for Exchange
  • Monitoring and solving Incidents from tool: ITSM
  • – Service Manager
  • Security Updates / Cumulative Updates for Exchange 2016 / 2019
  • Trend Micro Scan Mail Exchange configuration / checks / updates
  • Mailbox / Server EDB restores with IBM Storage Protect Plus
  • Assisted with troubleshooting for Outlook issues
  • (new version, connectivity issues, etc)
  • Https://www.infosys.com/

Exchange System Administrator

Atos
Timișoara, Timis
11.2018 - 12.2022
  • Company Overview: https://atos.net/
  • Mailbox Migrations from MS Exchange 2010/2013/2016 -> MS Exchange 2013/2016/O365
  • Solving different tasks of high technical user management level (LVL 3 Support);
  • 2nd lvl support for Exchange 2010 ,2013,2016, 2019, hybrid infrastructure and O365 administration for 11 customers
  • Rollup updates for Exchange 2010/2013/2016/2019, Microsoft Updates
  • Monitor and solving tickets from ticketing tools like: OSD, SDM, OSM-Q, SNOW
  • Active Directory: OUs, AD objects, GPOS
  • System Center Operation Manager (SCOM 2012) for Exchange
  • Knowledge of MS Exchange 2010/2013/2016/2019, PowerShell, Windows Server 2012R2, Windows Server 2016, O365 Administration;
  • MS-100: Microsoft 365 identity and Services
  • Mailboxes restore from Networker
  • Https://atos.net/

Client Support

Atos
Timisoara, Timis
06.2017 - 12.2018
  • Level 1-2 Support
  • Solving Different Application Issues.(Outlook, Excel, Sap, Adobe, Firefox, etc...)
  • Following given SLA
  • Working with - Windows XP/Vista/7, Windows 8, Windows 10
  • Strong problem solving skills
  • Collaboration with the team members
  • Communication skills in international environment
  • Provide solutions and/or workarounds
  • Remote administration and end-user support if required for solving the issue
  • Dispatcher if ticket needs to be forwarded to another operational role/group

IT Support at Company’s Headquarters

Profi Rom Food SRL
03.2014 - 05.2017
  • Company Overview: http://www.profi.ro/
  • Maintenance for Land phones and LAN phones
  • Installing operating systems (Linux \ Windows)
  • Basic management in AD \ exchange
  • Support for printers \ scanners
  • Networking
  • At the debut of my career, I was involved in the call support for stores, making sure they were under proper supervision and maintenance
  • TPLinux, cash registers support meaning it has the right prices, or any kind of problem
  • Ex
  • Scale’s, making sure they have the right prices, promos etc
  • Configuring / Testing software for Motorola Mc2100 scanners
  • Printers, Pc’s, Servers
  • Http://www.profi.ro/

Freelance Professional Gamer

01.2012 - 02.2014
  • Negotiating at international level prices of online gaming

Education

High School Diploma -

Liceul De Transporturi Auto
Timisoara
04.2003 - 01.2007

Skills

  • Microsoft Office

  • Excel

  • Word

  • Power Point

  • Html

  • Java

  • Polycom

  • Team worker

  • Cooperative

  • Capable of working under stressful situations

  • Easily adaptable to changes

  • Open-minded

  • Enjoy working/learning in multi-social environments

Personal Information

  • Hobbies: Travelling, Sports (Rugby), Gaming
  • Date of Birth: 10/03/88

Certification

Microsoft Exchange 2016

Reading, Sports of any kind, Video Games

Reading:
I have a passion for reading and aim to finish at least one book per month. My reading interests are quite diverse, covering topics like economics, self-improvement, strategy, and microeconomics, among others. This mix helps me stay informed and grow both personally and professionally.

Sports:
I'm committed to maintaining my physical fitness, engaging in workout exercises five days a week. This routine keeps me active and healthy, balancing out my more sedentary activities like reading and gaming.

Video Games:
Gaming is another interest of mine, particularly in the genres of shooters and strategy games. Over the years, I've explored many different types of games, but these two genres are where I find the most enjoyment. Whether it's the tactical planning in strategy games or the fast-paced action in shooters, I find both to be excellent ways to unwind and challenge myself.

Timeline

Exchange System Administrator

InfoSys
12.2022 - Current

Exchange System Administrator

Atos
11.2018 - 12.2022

Client Support

Atos
06.2017 - 12.2018

IT Support at Company’s Headquarters

Profi Rom Food SRL
03.2014 - 05.2017

Freelance Professional Gamer

01.2012 - 02.2014

High School Diploma -

Liceul De Transporturi Auto
04.2003 - 01.2007
Georgescu MihaiSystem Administrator