Doriana Capitanu
Timișoara
Summary
Dynamic HR professional with extensive experience at Continental Automotive Romania, adept in SAP SuccessFactors and ticketing systems. Proven track record in training and mentoring interns, ensuring compliance with HR policies, and enhancing service delivery. Known for strong attention to detail and high empathy in resolving employee concerns effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Internship Program Coordinator
Continental Automotive Romania
01.2025 - Current
- Conduct training sessions for the internship team to ensure role readiness and efficiency.
- Lead and coordinate a team of three interns, providing guidance and support.
- Monitor the performance of the internship team by reviewing assigned tickets, validating data entries in the system, and ensuring the accuracy of employment-related documents.
- Provide continuous support and mentorship to the internship team, addressing challenges and facilitating their development.
HR Operations Center Specialist
Continental Automotive Romania
08.2022 - Current
- Assist employees and managers with HR-related requests, ensuring timely resolution.
- Manage and resolve HR service tickets in a ticketing system.
- Support onboarding, offboarding, and employee lifecycle processes.
- Maintain and update employee records in HR systems (SAP SuccessFactors).
- Ensure data accuracy, integrity, and compliance with company policies and labor laws.
- Ensure HR operations comply with local labor laws, company policies, and industry standards.
- Work closely with HR business partners, payroll, IT, and other stakeholders to streamline HR service delivery.
- CART-uri + testari proiecte
Human Resources Intern
Continental Automotive Romania
07.2019 - 08.2022
- Provided administrative support to the Human Resources department including filing, data entry, and record keeping.
- Maintained confidential records of personnel information in accordance with company guidelines.
- Participated in team meetings to provide input on process improvements within the department.
Education
Master - Business Communication
Politehnica University Timisoara
Timișoara, Romania01-2023
Skills
- HRIS proficiency (SAP SuccessFactors)
- Experience with ticketing systems
- Good command of Microsoft Office
- Understanding of HR policies, procedures, and employment laws
- High empathy and patience when dealing with sensitive employee concerns
- Investigative mindset to resolve employee issues
- Strong attention to detail and accuracy in data processing
- Familiarity with SLA monitoring
- Working with cross-functional teams (payroll, IT, benefits, etc)
- Supporting HRBPs and other specialists
- Training or knowledge sharing within the team
Certification
- Human Resources Inspector
- ECDL
- First aid course, Romanian Red Cross
Languages
English
Upper intermediate (B2)
Romanian
Bilingual or Proficient (C2)
Timeline
HR Internship Program Coordinator
Continental Automotive Romania
01.2025 - Current
HR Operations Center Specialist
Continental Automotive Romania
08.2022 - Current
Human Resources Intern
Continental Automotive Romania
07.2019 - 08.2022
Master - Business Communication
Politehnica University Timisoara
Similar Profiles
Dragos GhineaDragos Ghinea
Intercompany Accountant at Continental Automotive Romania SRLIntercompany Accountant at Continental Automotive Romania SRL
Opris LilianaOpris Liliana
Customer Management Support Japanese OEMs ADAS at CONTINENTAL AUTOMOTIVE ROMANIA SACustomer Management Support Japanese OEMs ADAS at CONTINENTAL AUTOMOTIVE ROMANIA SA
Alexandru IanculescuAlexandru Ianculescu
New Product Launch Manager at Continental Automotive Romania S.R.L.New Product Launch Manager at Continental Automotive Romania S.R.L.